Privacy Policy

1. Information We Collect

• Name, email, phone number at signup
• Pickup and delivery addresses
• Payment information (processed securely by Stripe — we never store card numbers)
• Order history and preferences

2. How We Use Your Information

• To process and deliver your laundry orders
• To communicate order updates via push notifications and email
• To improve our service
• To process payments

3. Information Sharing

• We share your pickup address only with your assigned driver
• We share order details with your selected laundromat partner
• We never sell your personal information to third parties
• We may share data with law enforcement if required by law

4. Data Security

• All data is encrypted in transit and at rest
• Payment data is tokenized via Stripe — we never store raw card numbers
• We conduct regular security audits

5. Your Rights

You can request deletion of your account and data at any time. Email washwing.nyc@gmail.com to request data deletion.

6. Cookies

We use essential cookies to keep you logged in and improve app performance.

7. Contact

WashWing LLC — washwing.nyc@gmail.com — 767 Broadway #1482, Manhattan, NY 10003